Return policy

Return Policy
30-Day Return Offer
You can return your product within 30 days of receipt (the return period starts from the date you receive the product).

Return Requirements
Returned products must meet the following requirements:
In the original condition they were received in, unworn, used, or damaged
Product labels intact, and the original packaging unopened and in good condition
A purchase receipt or order receipt (such as a screenshot of your electronic order) is required

Return Request Process
Please contact customer service at 15159446466@139.com to request a return.
Once your return request is approved, we will send you a return shipping label and detailed shipping instructions (including the return address and instructions).
Reminder: Returns without a return request will not be processed. Please ensure you complete the return request process in advance.

Product Issue Handling
If If the following items you received are found to be defective or damaged, please contact us immediately after signing for them so we can quickly resolve the issue:
The item is defective or damaged
The item you received does not match your order (wrong item, missing item, etc.)
Non-returnable items
The following items are not eligible for returns:
Perishable items (food, flowers, plants, etc.)
Customized products (personalized, special order items)
Personal care products (skin care products, cosmetics, etc.)
Hazardous materials (including flammable liquids, gases, etc.)
Special promotional items and gift cards

Exchange Instructions
If you need to exchange an item, we recommend returning the original item according to the return process before placing your next order. This will ensure you receive your desired item quickly.

Refund Instructions

Once we have received and inspected the returned item, we will notify you of the refund review result via email.

Approved refunds will be automatically credited to your original payment method (e.g., credit card, Alipay, etc.).

Refund processing time depends on your payment method. Please note that processing time by your bank or payment platform may vary.

Contact Information

Return Address: Room 1102, Building 12, No. 29 Fuchun Avenue, Fu'an City, Fujian Province
Customer Service Email: 17305935700@189.cn
Tel: [+86 17305935700]

If you have any questions, please feel free to contact us. Thank you for your understanding and support!